IT Managed Services

Focus on your business
You know that being focused on your vision is paramount to your success. Obstacles and distractions constantly threaten your attention. Technology can be the most menacing and time consuming of these distractions. There is a continual need to research, acquire, maintain and update the IT systems that enable you to reach your goals quickly and effectively. But the time spent on these tasks keeps you from concentrating on your core vision and pursuing your objectives. So, it’s time to break the cycle.

We believe that technology plays a critical role in your business or practice daily performance. We offer reliable computer network maintenance and IT management services for medical and dental practices throughout Maryland, Washington, DC and Northern Virginia.

Experience a complete solution for IT outsourcing
Your IT requirements are as unique as your organization. Stone Cloud Systems provides expert support for all the components that contribute to a successful IT solution.

Are you experiencing delays due to computers or network system not performing at their optimal level?
Do you have to take time out of your busy schedule to fix your computer problems? How long are you waiting until you are operational again?

Break/fix technology services provide medical and dental practices on an as-needed basis. With this model, practices will contact a technology service provider to travel on-site to fix the problem. This method can be time consuming as you may not get immediate help when needed. You must schedule the on-site visit and wait for the technician to arrive at your practice in order to diagnose the problem. There is also the possibility of not being able to fix the problem in one visit due to hardware failure.

Stone Cloud Systems offers three levels of managed IT support: standard, remote and full services. Most computer problems and network issues can easily be fixed remotely, which significantly reduces downtime for any medical or dental practice. While having remote support is critical to get your practice up and running in a short period of time, on-site support is also important when handling emergency situations. Contact us today to discuss the different managed IT support services available to your practice.

Remote management services include the following:

  • Preventative hardware and software maintenance
  • Computer and server support
  • Daily monitoring
  • Server administration
  • Daily data backup
  • Off-site data storage
  • Disaster recovery
  • Backup software updates
  • Network security